The dedicated and highly experienced administrative team at SO Support are ready to support you with practical, affordable advice, guidance and support. Whether you are struggling with how to write a letter to complain about something you have bought or bad service you have received, we understand how to listen to your story and to convert it into the right type of communication that will elicit the right type of response.
We know that working ‘with’ people, not just ‘for’ them, keeps our support affordable and ensures the best outcome for families and individuals within our community.
You may have bought a used car or mobility scooter and require guidance as to how consumer law would protect you if the item bought is not fit for purpose. It may be that the home improvements recently completed by a contractor are substandard in materials or you suspect the labour used was not qualified, licensed, or regulated and that you feel your home is unsafe.
At SO Support our team of legal experts can quickly identify and claim you may have, the correct reporting procedures to any regulatory body including trading standards of umbrella organisations. Our administrative team can listen to your story and understand the scenario from your perspective and from and the point that you wish to raise and construct an effective and informative communication that has the right amount of emotion and the right level of demand in order that matters do not escalate of cause anxiety.